You are literally talking about 2 post in this entire thread. I think you misunderstood my original question. If someone says they know something, but can't get into specifics, asking further questions will only frustrate both parties.
What quality needs to improved? The board? MM's post?
Also, this coaching search has been handled mostly behind the scenes, yet the guy we hired (and most of those we interviewed) were mentioned by BSS. Now the assistants is whole new ball game. It's mostly guys NONE of us know more than his team names. The level of detail on the potential staff and their roles was top notch.